Privacy Policy

ODA Engineering Pte. Ltd. (“ODA Engineering”, “we”, “us” or “our”) respects the privacy and confidentiality of the personal data of our clients, business partners, employees, and other individuals whom we interact with in the course of providing our services.

We are committed to implementing reasonable policies, practices, and processes to safeguard the collection, use, disclosure, and retention of personal data in compliance with the Personal Data Protection Act 2012 of Singapore (“PDPA”).

This Privacy Policy explains how we collect, use, disclose, and protect your personal data, and how you may contact us regarding any data protection matters.

Under the PDPA, personal data refers to data about an identifiable individual, whether true or not, and whether recorded in a material form or not.

Depending on the nature of your interaction with us, we may collect the following personal data, including but not limited to:

• Name
• Residential or mailing address
• Telephone number (mobile or landline)
• Email address
• NRIC / FIN (where legally required)
• Nationality and date of birth (where applicable)
• Payment and billing information
• Employment-related information (for job applicants)
   

Business contact information (such as name, job title, business address, business telephone number, and business email address) is not considered personal data under the PDPA when used strictly for business-to-business (B2B) purposes.

• When you engage ODA Engineering for services such as awning, roofing, outdoor structures, aluminium works, blinds, decking, windows, doors, electrical works, or related construction services
• When you submit enquiries, quotations requests, or forms through our website, social media platforms, WhatsApp, or other communication channels
• When you communicate with us via phone calls, emails, or site visits
• When you apply for a job or subcontractor position with us
• When personal data is provided by third parties involved in our projects (e.g. clients, main contractors, consultants), where permitted by law

We collect and use personal data for purposes including, but not limited to:

• Communicating with clients, partners, suppliers, and employees
• Providing, managing, and administering our products and services
• Preparing quotations, proposals, drawings, submissions, and project documentation
• Processing payments, invoices, and contractual matters
• Sending administrative updates, service-related notices, or changes to policies
• Responding to enquiries, feedback, complaints, or data access/correction requests
• Marketing and promotional communications (where consent has been given)
• Recruitment, employment, and subcontractor management
• Compliance with legal, regulatory, safety, and contractual obligations

We do not sell, trade, or rent your personal data to third parties.

However, we may disclose personal data to trusted third parties where necessary, including:

• Professional advisers (e.g. auditors, consultants)
• IT service providers, cloud platforms, CRM systems, and marketing tools
• Government authorities or regulatory bodies where required by law
• Contractors, consultants, or partners directly involved in your project
   

All such third parties are required to maintain the confidentiality and security of the personal data.

We will retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required or permitted under applicable laws and regulations. When personal data is no longer required, it will be securely deleted or anonymised.

Our website may use cookies and similar technologies to improve user experience and analyse website traffic.

Cookies help us understand browsing behaviour and enhance website functionality. The information collected is used for statistical and performance purposes only.

You may choose to disable cookies via your browser settings. However, doing so may affect certain website functionalities.

Cookies do not provide us access to your computer or any personal data beyond what you choose to share while browsing our website.

Our website may contain links to third-party websites. These sites operate independently and have their own privacy policies.

ODA Engineering is not responsible for the privacy practices, content, or activities of any third-party websites, platforms, or services, including but not limited to social media platforms and external service providers.

We take reasonable technical, physical, and organisational measures to protect your personal data against unauthorised access, collection, use, disclosure, loss, or misuse.

While no method of electronic transmission is completely secure, we strive to apply appropriate safeguards to minimise risks.

We may update this Privacy Policy from time to time to reflect changes in legal, regulatory, or business requirements. Any updates will be published on our website with the revised date.

We encourage you to review this Privacy Policy periodically.

By providing your personal data to us, you consent to the collection, use, and disclosure of your personal data in accordance with this Privacy Policy and the PDPA 2012 of Singapore.

If you have any questions, requests, or concerns regarding this Privacy Policy or our handling of personal data, please contact us via our Contact Us page or official communication channels.